HL Heritage Ledger Privacy Policy Get Started
Legal Documentation

Privacy Policy

Heritage Ledger is built to preserve property history without turning your archive into an uncontrolled sprawl of documents, inbox threads, and vendor notes. This policy explains what information we collect, why we collect it, and how we steward it.

Last Updated: April 3, 2026
Version HL-PRIV-2.1
HOME

Structural Data

Property addresses, room details, appliance references, and maintenance context.

  • We collect property profile details you provide when creating or editing a home.
  • We may store supporting notes, warranty references, service schedules, and asset metadata.
  • These records are used to organize your archive, generate reports, and support continuity over time.
DOCS

Documents and Attachments

Receipts, photos, PDFs, and other evidence tied to the property ledger.

  • Attachments are stored to preserve proof of work, ownership context, and repair history.
  • Metadata such as timestamps, filenames, or generated previews may be retained to improve retrieval.
  • You remain responsible for ensuring uploaded materials are lawful and appropriate to share.
USE

How We Use Information

Operational use, record organization, service improvement, and support.

  • We use account and property data to operate the app, generate reports, and maintain your workspace.
  • We may use service telemetry and usage signals to diagnose problems and improve reliability.
  • We do not sell personal data in exchange for money.
SAFE

Security and Retention

Safeguards, controlled access, and record lifecycles.

  • We use commercially reasonable safeguards to protect stored information from unauthorized access.
  • Data may be retained while your account remains active and for reasonable archival, legal, or recovery periods.
  • Deleted content may persist temporarily in backups or recovery systems before final removal.
RGHT

Your Choices and Rights

Access, correction, export, and deletion requests.

  • You may request access to certain information associated with your account.
  • You may request corrections where stored personal information is inaccurate.
  • For regions with additional rights, including GDPR protections, review our dedicated GDPR notice.
CTCT

Contact and Stewardship

Questions about how Heritage Ledger handles information.

For privacy questions, data access requests, or concerns about handling practices, contact support@myhousefax.ca. Please include the email associated with your account and enough context to verify the request safely.